Cincinnati Zoo & Botanical Garden recognizes the obligation to its customers, community and online visitors to fulfill our mission of creating adventure, conveying knowledge and conserving nature. Likewise, Cincinnati Zoo & Botanical Garden is dedicated to the fundamentals of protecting consumer privacy on the Internet, especially for children. We've developed our privacy practices from guidelines established by the Children’s Online Privacy Protection Act ("COPPA") and Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAN-SPAM”).
The Cincinnati Zoo & Botanical Garden website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment at our data center.
We will never share, sell, or rent individual personal information to anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your request for information.
Cincinnati Zoo & Botanical Garden collects personal information from our visitors only on a voluntary basis. We do not require this information for customers to obtain access to our site. However, in order to participate in some of the programs offered on the Cincinnati Zoo & Botanical Garden website, you may have to provide personal information. Occasionally, we may also ask for personal information for our own internal marketing use. You may provide this information on a voluntary basis. If you provide this information to Cincinnati Zoo & Botanical Garden, we will maintain your privacy and will not sell or provide this information to third parties. Only those people who ask to be added to our promotional newsletter list or who ask for information from us will receive e-mail communications from Cincinnati Zoo & Botanical Garden. We also offer an "Opt-out or Unsubscribe" feature that allows you, at any time, to have Cincinnati Zoo & Botanical Garden discontinue e-mail communications. In communicating with children, Cincinnati Zoo & Botanical Garden is especially mindful of the need to protect their personal privacy.
Children must be at least 13 years of age, to receive e-mail communications from Cincinnati Zoo & Botanical Garden. We will use our best efforts to only collect information from individuals over the age of 13.
Parents or guardians who want to view, correct, update or delete personal information collected about their child should send an e-mail to privacy@cincinnatizoo.org, or contact by phone (number listed below). Parents can also contact Cincinnati Zoo & Botanical Garden to request that their child’s participation in Cincinnati Zoo & Botanical Garden programs be discontinued or that no further information be collected from their child. Parents or guardians will be required to provide identification before the child’s information is released to the parent or guardian. A child’s participation in Cincinnati Zoo & Botanical Garden programs will cease as a result of a parent or guardian limiting information collection by Cincinnati Zoo & Botanical Garden because Cincinnati Zoo & Botanical Garden would be unable to operate programs for that child.
Cincinnati Zoo & Botanical Garden uses standard website server log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track aggregate user's movement, and gather broad demographic information for analytical use.
Cincinnati Zoo & Botanical Garden may use "cookie" technology to obtain non-personal information from its online visitors. Cookies are information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personal information in this process nor do we provide this information to third parties. We also do not contact you. Cookies allow us to customize your user interface to speed up the navigation process and to make the site experience more efficient. If your browser is configured to reject cookies, you may not be able to utilize some features of the Cincinnati Zoo & Botanical Garden website.
The Cincinnati Zoo & Botanical Garden website may contain links to other sites. We make every effort only to link to websites that share our high standards of privacy. We try our best to ensure that these links are safe for children, but the privacy and data collection practices on any linked websites are entirely separate from Cincinnati Zoo & Botanical Garden and are not covered by this Privacy Policy. Cincinnati Zoo & Botanical Garden shall not be responsible for any failure on the part of any linked websites to comply with any privacy policy posted on the website, or any contractual or other legal obligations to which the operators of such website may be subject. In addition, other websites, which may contain material not suitable for children, may also link to the Cincinnati Zoo & Botanical Garden website without our knowledge or consent. Cincinnati Zoo & Botanical Garden has no responsibility for the content, policies or actions of these websites. Children should always check with a parent, guardian or other adult before linking to any new sites.
The Cincinnati Zoo & Botanical Garden website content and features may be updated, revised, modified and supplemented. Cincinnati Zoo & Botanical Garden reserves the right to change the information, features, products, policies, promotions, disclosures and disclaimers at any time. Changes to this Privacy Policy will be posted on our websites. Please check the policy periodically for changes. At the end of the policy we indicate the date of an update to the Privacy Policy. The continued use of the Cincinnati Zoo & Botanical Garden website following the posting of changes to this Privacy Policy will mean you accept those changes. If there is a material change in our data collection, use or disclosure policies, Cincinnati Zoo & Botanical Garden will ask you to provide a new consent to continue to participate in Cincinnati Zoo & Botanical Garden programs if this updated consent is provided.
If you have any questions about Cincinnati Zoo & Botanical Garden online privacy policies or procedures, please contact us.
Mail:
Cincinnati Zoo & Botanical Garden
Privacy Inquiries
3400 Vine Street
Cincinnati, OH 45220-1399
Email:
privacy@cincinnatizoo.org
Toll Free Number:
1-800-944-4776
Privacy Policy effective date: October 1, 2004